Positions now available!
Retail Sales Associate
Now Hiring Multiple Employees For Enfield CT & Holyoke MA Storefronts
**Various Shifts and Hours Per Week Available**
Do you love video games with a passion? Do you enjoy all things retro and current? This could be the job for you!
Here at Stateline Video Games we are an ever growing small business looking for result-driven retail Sales Associates who enjoy the world of video games and related products. Highly suitable candidates for these positions are individuals with a positive attitude and are strongly goal oriented. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. Further duties include evaluating and processing trade-ins and following opening and closing procedures. To be successful as a Sales Associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards.
Role Responsibilities:
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Evaluate and process customer trade-ins
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Opening and closing of storefront
- Handle returns of merchandise
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Relevant Skills:
- Proven work experience as a Retail Sales associate, Sales representative or similar role
- Electronics/Device repair ability
- Basic understanding of sales principles and customer service practices
- Basic Math skills
- Working knowledge of customer and market dynamics and requirements
- Hands-on experience with POS transactions
- Familiarity with retro and current video game products
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts
- High school diploma